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TicketCity

How can we help?

Whatsapp Customer Service: 1-825-506-5587

Service available Daily 8am – Midnight (CT)

Sales available Daily 8am – Midnight (CT)

Address

5912 Balcones Dr., Austin, TX 78731, View on Google Maps

Who is TicketCity?

TicketCity is a trusted ticket resale service who provides access to good tickets for top events. We offer a marketplace which has tickets for over 100,000 events, including top sports, concerts and theater.

Is it safe to order from TicketCity?

Yes, we have helped over 1 million clients get tickets since 1990. Our secure website uses the latest security measures to make sure your personal information is kept safe.

Are tickets priced at face value?

No, tickets may be priced above, or below, “face value”. Tickets listed on TicketCity are priced by the ticket seller at current market price, which means the price you pay will likely not match the price printed on the ticket.

When should I receive my tickets?

Once your order is confirmed the tickets will be delivered, or accessible to download, as soon as the ticket seller has the tickets in their possession.

Can I cancel my order?

No, all sales are final. Once you submit an order, it cannot be cancelled by you.

Self-Service & Help

Instant marketplace resolution.

Gate transfer assistance

Seller payout tracking

Postponed event protection

Resolve mobile entry issues directly at the turnstile with our live digital delivery team.

Track your peer-to-peer transaction funds and verified seller badge transfer status.

Get automatic coverage and immediate ticket validity updates for rescheduled dates.

Direct Channel

Submit support ticket.

Our verified marketplace team reviews and resolves urgent gate issues within fifteen minutes, ensuring secure turnstile access.